The new support era

The primary supplier of intelligent solutions for product return management tailored for retailers and resellers . We focus on receiving, examining, and reselling returned smart products, aiding businesses in minimizing waste and enhancing profitability.

WHY TO CHOOSE US

Allow us to shift your perspective on returns and support by employing AI alongside hands-on human testing and contact.

Returns

We alleviate our partners' burdens with a support and returns solution that delivers financial and environmental advantages.

Optimization

We aim to optimize every aspect of the customer return journey, ensuring both brands and customers are satisfied with the outcome. Our goal is to create a seamless experience that results in happy brands and happy customers alike.

Oversight

We maintain a transparent workflow, offering comprehensive insight into issues and problems so that brands can take appropriate action accordingly.

Management

We meticulously oversee the entire process, from managing returns and refurbishment to providing direct customer support and care. Our comprehensive approach ensures a seamless experience for our customers at every stage.

WHAT CAN WE DO FOR YOU

If you are searching for a trustworthy ally to assist in handling your smart product returns, your search ends with ROOM3. Reach out to us today to discover more about our services and how we can contribute to the prosperity of your business.

We provide worldwide support to users products under the brands of our partner companies. We assure high-quality telephone, email, workflow, and Ai chatbot support to add value for our mutual clients, ensure customer satisfaction, and minimize returns.

About us

Support at core

Providing support is our core business, and ensuring happy and functional products is our sole goal.

Ai Tools

We utilize advanced AI tools to assist and resolve issues for a larger number of customers.

Knowledge base

We possess an extensive knowledge base to assist you with best practices and solutions.

Remote view

With your approval, we can remotely access your product and address issues, significantly speeding up the resolution process. (Coming Soon)

Remote help

Using remote tools, we can provide assistance directly at the core, offering remote help.

Their skilled team refurbishes returned products flawlessly, minimizing waste and optimizing our revenue.

Edwin Aartman

Netatmo